Shipping
Shipping
DeepOutsideGear.com accepts orders 24 hours a day, every day of the week. Orders are processed in the order they are received. Priority and Express shipping are not available at this time. All orders are shipped via USPS. Discount Outside Gear ships to all 50 U.S. states and follows the standard methods available by USPS.
Orders placed are usually processed and shipped within 7 to 14 business days from the time the order is placed. USPS does not pick up or deliver on weekends.
NOTE:
- Orders that are system flagged (SF) may be asked to verify additional information and we are not responsible for the delay in processing your order.
- Business days do not include weekends or holidays. Orders placed on Friday after 12PM PST or over the weekend will begin processing on the following Monday.
-
We do not offer shipping to P.O. boxes.
We currently do not ship to APO or FPO address. Orders that contain a different shipping address from the billing address may be subject to review, in which case the customer will be contacted. The Tax rate is based on the shipping address and not the billing address.
In the U.S. USPS observes the following holidays for 2017:
- New Year's Day (observed) - January 2, 2017
- MLK Jr. Day - January 16, 2017
- Washington's Birthday - February 20, 2017
- Memorial Day - May 29, 2017
- Independence Day - July 4, 2017
- Labor Day - September 4, 2017
- Columbus Day - October 9, 2017
- Veteran's Day - November 10, 2017
- Thanksgiving - November 23, 2017
- Christmas Day - December 25, 2017
Lost or Stolen Packages
- If the package shows delivered to your address but is missing you must report the lost to us within 2 weeks of placing your order (domestic shipments) or 4 weeks of placing your order (international shipments). Once you have reported your lost package, we will launch an inquiry with our carrier about the lost package and attempt to have it recovered. If the carrier declares the package to be a complete loss, we will reship your order to you at no charge if stock is available.
- We are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by the customer.
Shipping Method
*Limited options are available depending on the destination
|
Service |
Delivery Time |
|
Standard Shipping |
7-10 business day |
Shipping Destination & Rates
Discount Outside Gear offers Free USPS Standard shipping when the subtotal in your shopping bag is greater than or equal to $75.00, excluding tax and any other offers or price adjustments. This offer is valid in all 48 contiguous U.S. states, but not valid in Alaska, Hawaii, and all other U.S. Territories including Guam, American Samoa, Puerto Rico and U.S. Virgin Islands. Terms are subject to change without notice.
For all orders over $200, the package will be sent with signature required. If a signature is unobtainable and a package is returned to us, shipping charges will be charged to the customer.
U.S. 48 continental states
|
Order Amount |
Standard Shipping |
|
$0 - $24.99 |
$5.95 |
|
$25.00 - $49.99 |
$6.95 |
|
$50.00 - $99.99 |
*Free |
|
$100.00 - $149.99 |
*Free |
|
$150.00 - $199.99 |
*Free |
|
$200.00+ |
*Free |
Alaska, Hawaii
- Only standard delivery is available at this time.
- No express shipping or next day delivery is available.
- All packages are sent via United States Postal Services.
|
Order Amount |
Standard Shipping |
|
$0 - $24.99 |
$10.90 |
|
$25.00 - $49.99 |
$11.90 |
|
$50.00 - $99.99 |
$13.90 |
|
$100.00 - $149.99 |
$15.90 |
|
$150.00 - $199.99 |
$17.90 |
|
$200.00+ |
$20.90 |
U.S. Territories
- Only standard delivery is available.
- U.S. territories include Guam, American Samoa, Puerto Rico and U.S. Virgin Islands.
|
Order Amount |
Standard Shipping |
|
$0 - $24.99 |
$10.90 |
|
$25.00 - $49.99 |
$11.90 |
|
$50.00 - $99.99 |
$13.90 |
|
$100.00 - $149.99 |
$15.90 |
|
$150.00 - $199.99 |
$17.90 |
|
$200.00+ |
$20.90 |
Canada/Australia/Mexico
- All rates are quoted in U.S. Dollars.
- Delivery is not available for Post Office boxes.
- Duties, taxes, and customs fees assessed by customs are the responsibility of the customer.
|
Order Amount |
International Shipping & Handling |
|
|
|
|
$0 - $49.99 |
$38 |
|
$50.00 - $99.99 |
$48 |
|
$100.00 - $199.99 |
$58 |
|
$200.00 - $299.99 |
$78 |
|
$300.00 - $399.99 |
$138 |
|
$400.00+ |
$188 |
International Shipping
Duties & Taxes
Customers are responsible for paying all duties, taxes and other fees which are levied once your package reaches the country of destination. Duties on goods can widely vary, depending on the product and the country it was manufactured in. Other charges and duties may also apply, depending on the items. Duty fee will not be refunded on any type of returns. For more information, please contact your local customs office.
USPS’S local country affiliates will charge the recipient all applicable duty, taxes, and/or brokerage fees C.O.D. in the local currency at the time of delivery. All taxes, duties, and customs fees are the responsibility of the recipient of the package. Your local post office or carrier can give you information on the method of payment accepted for the duties, taxes and other fees collected upon delivery.
Track Package
International orders are shipped via USPS and will be delivered by local post or its affiliates. When your order ships, we send you a shipping confirmation email including your tracking number. To track your package, simply enter your tracking number at usps.com.
Refuse Package
If your package cannot be delivered, is unclaimed, or is refused, you are responsible for the following:
- Original and return shipping costs.
- Duties, taxes and other customs charges that are incurred on the package for both the original and return shipments.
The amount of these charges will be subtracted from your merchandise refund.
Restriction
Orders shipping to international addresses have a maximum merchandise sub-total purchase amount limit of $1000 or maximum purchase items limit of 20 items per order, whichever comes first.
DISCLAIMER OF WARRANTIES. Discount Outside Gear EXCLUDES AND DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ANY GOODS SOLD TO CUSTOMER. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES, WHICH EXTEND BEYOND THE WARRANTIES EXPRESSLY STATED FROM THE MANUFACTURER.
Returns Form
returns@discountoutsidegear.om